Contact

- The costumer will have 35 natural days after the purchase to claim a return, after this time the costumer will not be able to claim a return.

- The costumer will have 15 natural days after the purchase to claim a refound, after this time the costumer will not be able to claim a refound.

- The money will be refunded through the same card or payment method you used.

- To request a return the costumer needs to send us: your full name, the payment method the costumer used, and the email the costumer used to make the purchase as well as the order number through the contact us page, after that, we will contact the costumer to give further instrucctions.

- To request a refund the costumer needs to send us: your full name, the payment method you used, and the email the costumer used to make the purchase as well as the order number through the contact us page.

- The product most be in perfect shape for the return to be possible, for that we will ask for photos of the product before shipping it.

- The shipment payment for the return, will be on behalf of the costumer.